Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, products, and services.

1. Information We Collect

We may collect the following data when you use our websites or services:

Personal Data (you provide):

• Full Name

• Email Address

• Mobile Number

• Date of Birth and Time

• Place of Birth

• Billing/Shipping Address (for product purchases)

• Any information shared via forms or chats during consultation

Device and Usage Data (collected automatically):

• IP address

• Browser type and version

• Pages visited and time spent

• Referring websites or sources

• Cookies and similar technologies

2. How We Use Your Data

We use your information for the following purposes:

• To deliver astrology consultations and digital products

• To process payments and provide customer support

• To personalize your experience

• To send updates or promotions (only if you opt in)

• To improve website functionality and services

• To comply with legal and tax obligations

3. Legal Basis for Processing (International Users)

If you are located in the EU/EEA or other regions with data protection laws, we process your data based on:

• Contractual necessity – when booking consultations or buying a product

• Legitimate interest – for improving services and fraud prevention

• Consent – for email marketing (where applicable)

• Legal obligations – for recordkeeping and law enforcement

4. Data Retention

We retain your personal data only as long as necessary:

• For consultations: until service completion or account deletion

• For digital product purchases: for tax/legal compliance (e.g., 5–7 years)

• For marketing (if opted-in): until you unsubscribe

• You may request deletion at any time by emailing us

5. Cookies & Tracking

We use cookies and tracking tools (like Google Analytics and AdSense) to:

• Understand how visitors use our website

• Improve performance and personalize content

• Show relevant advertisements

You can manage cookies through your browser or a cookie consent banner.

6. Third-Party Services

We may share limited data with third parties for service delivery, including:

• Google Analytics & AdSense

• Email platforms (e.g., Mailchimp)

• Payment processors (e.g., Razorpay, PayPal, Stripe)

• Booking or form tools

Each provider has its own privacy policy, which we recommend reviewing.

7. Data Security

We take reasonable technical and organizational measures to protect your data, including:

• SSL encryption

• Secure databases and access control

• Regular updates and monitoring

However, no system is 100% secure online. Please share information at your discretion.

8. Your Rights

If you reside in the EU, EEA, UK, or other jurisdictions with data rights, you may:

• Request access to your data

• Ask for correction or deletion

• Object to certain types of processing

• Withdraw consent at any time

• Lodge a complaint with a data authority (if applicable)

To exercise your rights, email: jyotishbuzz@gmail.com

9. Children’s Privacy

We do not knowingly collect personal data from individuals under 13. If you believe a child has submitted data, contact us and we will delete it promptly.

10. International Transfers

Your data may be processed or stored outside your country (e.g., in India, the U.S., or EU). We ensure appropriate safeguards are in place.

11. Links to External Sites

Our websites may link to external resources. We are not responsible for their content or data practices. Please review their privacy policies separately.

12. Policy Changes

We may update this policy from time to time. Any changes will be posted here with a new effective date.

13. Contact Us

For any privacy-related questions or to request data access/removal:

• Jyotish Buzz
  📧 jyotishbuzz@gmail.com
  🌐 www.jyotishbuzz.com